There are no refunds for on-demand/downloadable products. If you are not satisfied with the product, full credit toward the purchase of another item will be applied, within 30 days of purchase only.
Printed books can be returned within 30 days of purchase for a refund. Please include all information from sales slip in return package.
The mailing address for book returns is:
BNI Building News
990 Park Center Drive, Suite E
Vista, CA 92081
Questions about your order? E-mail us at firstname.lastname@example.org or call (703) 684-3450, Ext. 1321.